We hope our bookish products make you happy. If you are not completely satisfied with the items you received, we will gladly process an exchange or return within 30 days.
Please send all returns in original condition (unworn, unwashed and with original tags attached). We ask that when you first try on our tees, you don’t wear any cologne/perfume/deodorant that may cause a scent or mark on the item (or we might not be able to accept the return).
Please kindly note that all shipping costs to send exchanges and returns to us are the responsibility of the customer. Customers must provide us with a tracking number for items sent to us for refunds or exchanges.
We will either exchange the item for another comparable item of your choice or, if preferred, refund the purchase price upon receipt. We will refund delivery charges if you originally received a faulty product or if we shipped you the wrong item. Unless otherwise indicated, all exchanges will be sent out via standard shipping.
**If your order included a promotion, the return may bring you under the promotional threshold and the amount of the refund will be reduced by the retail value of the free item.**
To process a return, please send an email with the following information and we will reply with instructions on how to ship your item back .
• Purchase Order Number
• Name and address
• Products being returned
• Reason for return
• What you would like to do (refund or exchange)
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us for questions related to refunds and returns.